Terms and Conditions of Use (Coupons)

1. Information on how to participate forms part of these Terms & Conditions. By participating, claimants agree to be bound by these Terms & Conditions. Claimants must comply with these Terms & Conditions for a coupon to be valid.

2. Each claimant is entitled to one coupon per accommodation establishment. Coupons are not transferable and are not redeemable for cash and cannot be combined with any other coupons or any other offer or discounts or promotions offered by Quovai.

3. Each coupon is identified by a code and has different rewards. The claimant can decide the reward desired during the booking phase whilst being bound by the conditions linked to the redemption of the coupon.   

4. Coupons are only applicable to Visa, MasterCard and American Express purchases and are redeemable online on the Quovai websites. The following are the current Quovai websites and may be subject to change: www.tuscanyaway.com, booking.tuscanyaway.com, www.hotelabetone.com, booking.hotelabetone.com, www.hotelcimone.com and booking.hotelcimone.com.

5. To redeem the coupon code, the claimant types the coupon code into the promotional box in the booking field of the Quovai's websites and the relevant discount will be automatically deducted from the final price of the qualifying purchase. If the claimant fails to enter the coupon code at the time of purchase as specified, the purchase will not be eligible for the discount. Discounts may not be claimed after confirmation of a claimant's purchase on the Quovai's websites.

6. Each coupon is valid for a limited time only and expires on the date specified in the email sent to the claimant by Quovai.

7. Coupons cannot be replaced if emails are deleted by the claimant.

8. A coupon cannot be applied to bookings previously placed with Quovai.

9. If a coupon is used and an entire booking (in accordance with the cancellation policy) is cancelled at a later stage by the claimant, the coupon will no longer be valid.

10. The coupon is not necessarily valid for all periods of the year. There may be periods, particularly during the seasons, for which the coupon may not be usable.

11. Quovai shall not be liable for any loss, damage or injury suffered or sustained (even if caused by negligence) as a result of accepting and/or using the coupon, except for any liability which cannot be excluded by law.

12. Quovai accepts no responsibility for late, lost or misdirected email or other communications. Quovai assumes no responsibility for any failure to receive a claim or for inaccurate information or for any loss, damage or injury as a result of technical or telecommunications problems, including security breaches. If such problems arise, then Quovai may modify, cancel, terminate or suspend the coupon.

13. These Terms & Conditions are subject to English law and to the jurisdiction of the courts of England and Wales. The original English version of these Terms & Conditions has been translated into other languages. The translated version is a courtesy and office translation only and no rights can be derived from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these Terms & Conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive.

14. Quovai reserves the right to discontinue a coupon at any time.

15. Please write to us at: support@quovai.com or assistenza@quovai.com if you have any questions or need further clarification. If you are unable to make a query in writing, please ring us at +39-02-87198048 (in Italy).